1. Information We Collect
We collect minimal information to provide our services effectively:
- Account Information: If you register, we collect your email address and phone number.
- Usage Data: We collect anonymous data about how you interact with our platform to improve performance.
- Files: Files you upload are processed as requested. Many of our PDF tools run entirely in your browser and do not upload files to our servers.
2. How We Use Your Data
We use your information to:
- Provide, maintain, and improve our services.
- Send automated alerts via WhatsApp (if enabled).
- Process payments and manage subscriptions.
- Protect against fraud and abuse.
3. Data Security
We implement industry-standard security measures to protect your data. All file transfers are encrypted using SSL/TLS technology. Password-protected files use strong encryption to ensure only authorized users can access them.
4. Third-Party Services
Currently, FileFav does not share your data with any third-party payment gateways or analytics providers. However, as we grow, we may integrate such services for:
- Payment Processing: We may use secure gateways (e.g., Stripe, Midtrans) if paid features are introduced.
- Analytics: We may use anonymous tools to understand and improve platform performance.
- Notifications: We may use API providers to send automated alerts.
5. Data Retention
Files uploaded for sharing are automatically deleted after the expiry period set by the user. If you delete your account, all associated data will be permanently removed from our systems.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your data directly through your workspace settings or by contacting our support team.